ACEH is an Indigenous-led, non-profit housing provider dedicated to supporting First Nations, Inuit, and Métis peoples experiencing or at risk of homelessness. Our work centers cultural safety, Indigenized harm reduction, and community-driven solutions.

Our Vision: Our way is to care for all our people, from the youngest to the oldest. We are all one. Some of our people living away from home are suffering, isolated and homeless. We stand together to end homelessness.

Job Details:

Position Type: Part-Time

Start Date: Contingent on receiving a Clearance Letter through the Criminal Record Check Review Program

Compensation and Benefits:

• $32.84–$44.96 per hour
• 6% vacation pay (banked)
• Five (5) paid sick days per calendar year, plus additional sick leave credits accrued monthly
• 5% RRSP employer matching
• 100% employer-paid extended health benefits after successful completion of the probationary period

About the Role:
As an LPN, you will play a key role in supporting the health, wellness, and stability of Family Members across ACEH housing sites. This includes clinical care, outreach, and collaboration with our Registered Nurse (RN), internal teams and external service providers to ensure wrap-around support.

Key Responsibilities:

• Build trusting, holistic relationships with Family Members through compassionate, non-judgmental engagement
• Provide nursing care and health assessments, including monitoring physical and mental health
• Administer and support medication management within scope of practice, including documentation and monitoring outcomes
• Collaborate with support workers to assess needs and coordinate wellness checks
• Work with internal teams and external partners to provide coordinated, wrap-around care in the community
• Provide harm reduction support, health education, and guidance related to substance use, chronic conditions and overall wellbeing
• Support case management and advocacy, including navigating healthcare systems and community resources
• Respond to medical emergencies, including overdose response, and liaise with EHS and site leadership
• Maintain accurate and timely clinical documentation
• Provide crisis intervention, de-escalation, and conflict resolution support
• Support participation in cultural programming as it relates to health and wellness
• Contribute to maintaining a safe and healthy living environment, including infection prevention and control

Qualifications & Requirements:

Required:

• Current Licensed Practical Nurse (LPN) registration with the BC College of Nurses and Midwives (BCCNM)
• Minimum of two (2) years of nursing experience, preferably working with vulnerable populations
• Current CPR (C) and Standard First Aid certification
• Ability to complete a Criminal Record Check for working with vulnerable adults

Preferred:

• Experience working with Indigenous peoples and/or relevant Indigenous education or training
• Naloxone Overdose Prevention Training
• Non-Violent Crisis Intervention (NVCI) Certification
• Food Safe Certification
• Experience in harm reduction, mental health, and substance use care
• Experience working in non-profit, housing, or community-based healthcare settings

Preferred Skills and Abilities:

• Strong understanding of mental health, substance use, and complex care needs 
• Ability to provide holistic, culturally safe, and non-judgmental care 
• Experience in clinical assessment, critical thinking, and health care decision-making  
• Ability to manage competing priorities and work both independently and collaboratively 
• Strong communication and documentation skills to support interdisciplinary care 
• Commitment to trauma-informed practice understanding harm reduction. 

The Aboriginal Coalition to End Homelessness Society (ACEH) is seeking an Assistant House Manager to support operations at Speqéutx House. This role works closely with the Senior Manager of Housing to support the Indigenous Street Community and those who have transitioned into culturally supportive housing.

ACEH is an Indigenous-led non-profit organization dedicated to ending Indigenous homelessness through culturally supportive housing and decolonized harm reduction services. Our work is grounded in the voices, experiences, and leadership of the Indigenous Street Family.

Our Vision: Our way is to care for all our people, from the youngest to the oldest. We are all one. Some of our people living away from home are suffering, isolated and homeless. We stand together to end homelessness.

Job Details:

Position Type: Full-time, 40 hours per week. On-Call one week per month.
Location: SPAKEN House – 833 Hillside Ave, Victoria, BC
Start Date: Contingent on receiving a Clearance Letter through the Criminal Record Check Review Program

Compensation and Benefits:

• Annual salary starting at $72,488 ($34.85 per hour), less applicable statutory deductions
• Additional compensation provided for weekday and weekend on-call coverage 
• Extended Health Benefits: 100% employer-paid extended health benefits through ACEH’s benefits provider, including medical, dental, vision, and paramedical services. 
• Group Retirement Savings Plan (RRSP): Employer-matched contributions of up to 5% of annual earnings.
• Vacation Entitlement: 3 weeks (15 working days) of paid vacation annually, accrued at 6% 
• Sick Leave & Wellness: 
  • 5 paid sick days per calendar year (in accordance with the Employment Standards Act)
  • Additional sick leave credits accrued at 1 day per month
  • 1 paid Wellness Day per quarter (4 per year) 
  • 3 unpaid personal days per calendar year

About the Role:

Working closely with the Senior Manager of Housing, the Assistant House Manager plays a key leadership role in supporting daily operations, supervising staff, and ensuring programming aligns with ACEH’s Dual Model of Housing Care.

This position operates within a unionized environment and requires strong leadership, sound judgment, and the ability to balance operational demands with culturally safe, person-centered care.

Key Responsibilities:

• Support the day-to-day operations of SPAKEN House, ensuring staff are working in alignment with ACEH policies, procedures, and the collective agreement
• Provide direct supervision and leadership to staff, including assigning work, monitoring performance, and addressing operational concerns
• Support recruitment, onboarding, and training of staff in collaboration with Human Resources
• Support performance management processes, including coaching, evaluations, and addressing performance concerns in collaboration with Human Resources.
• Ensure accurate and timely documentation in CAMS, including case notes, incident reports, and wellness plans
• Review and respond to incident reports and ensure appropriate follow-up and escalation
• Support Family Members through advocacy, case coordination, and access to community resources
• Work collaboratively with internal teams and external partners to support wrap-around care
• Support the development and implementation of care plans and wellness goals
• Assist with scheduling, payroll review (Payworks), and operational planning
• Oversee inventory, ordering, and general operational logistics
• Participate in an on-call rotation, providing after-hours leadership support (24/7 for one full week per month).
• Support house safety and security processes, including emergency response and adherence to policies
• Support referrals and intake coordination to ensure Family Members can access and transition into housing and services. 
• Facilitate communication between staff, Family Members, and external partners
• Participate in staff meetings and support a positive, accountable team environment
• Perform other related duties as required 

Qualifications & Education:

• Minimum 1–2 years of experience in a leadership or supervisory role 
• Relevant post-secondary education and/or equivalent experience 
• Experience working in non-profit, housing, or social services environments considered an asset 
• Experience working with Indigenous communities considered an asset 

Required:

• Valid First Aid Certification 
• Naloxone Overdose Prevention Training 
• Ability to complete a Criminal Record Check for working with vulnerable adults 
• Valid Class 5 Driver’s License and access to a reliable vehicle 
• Participation in on-call responsibilities

Preferred Skills and Abilities:

• Progressive understanding of mental health, substance use, and complex care needs
• Ability to work in a holistic, professional, and non-judgmental manner with a wide range of individuals
• Ability to respond to high-risk situations, provide crisis intervention, and manage conflict
• Ability to work independently and manage competing demands in a fast-paced environment
• Strong written, verbal, and electronic communication skills
• Understanding of the impacts of colonization, Residential Schools, Sixties Scoop, and systemic barriers affecting Indigenous peoples

The ideal candidate will bring a strong background in non-profit leadership, particularly within the supportive housing and Indigenous service sectors, and demonstrate proven experience in board relations, governance, and community advocacy. Candidates should have at least five years of experience in a senior leadership or management position, preferably in a non-profit or community-based setting.

Essential qualifications include:

• Strong financial management and literacy;
• Experience in fund development, program design, policy implementation, and human resource management;
• Excellent communication, advocacy, and relationship-building skills;
• A deep understanding of Indigenous cultures, traditions, and the unique challenges faced by urban Indigenous communities.

Preference will be given to candidates who self-identify as Indigenous (First Nations, Inuit, and/or Métis) and who have experience working with First Nations communities across Vancouver Island.

This position offers a unique opportunity to shape the future of the Aboriginal Coalition to End Homelessness Society and make a lasting impact on First Nations, Inuit, and Métis peoples experiencing homelessness across Vancouver Island. The role is based in Victoria, on the unceded territories of the Lekwungen Peoples, with regular travel across Vancouver Island and occasional national travel.

Application Submission: You are required to submit a resume and cover letter that highlights Indigenous ancestry, Indigenous community/organization involvements, education, certification, demonstrated contract experience, and how your knowledge, skills, and abilities will support and contribute to the ACEH and our community through a cultural lens.

Applications missing this will be automatically screened out of the selection process

Preference will be given to qualified candidates with First Nations, Inuit, and/or Métis ancestry, with specific preference given to those with Coast Salish ancestry. As an inclusive employer, we encourage members of the 2SLGBTQQIA+ community to apply.

Applications will be received until positions are filled. Only qualified candidates will be shortlisted and interviewed.

Job Details:

Position Type: Full-time, 40 hours per week.

Compensation: $120,000 to $130,000 annually, less statutory deductions, based on education and experience.

Benefits: Extended health and dental benefits through Sun Life; employer RRSP matching contribution up to 5% of salary; four (4) paid wellness days; five (5) paid sick days plus additional sick leave credits accrued monthly; three (3) unpaid personal days; and fifteen (15) paid vacation days annually.

Deadline to Apply: March 23, 2026

Key Responsibilities:

Leadership & Organizational Management

• Provide visionary leadership that aligns with ACEH’s mission, values, and strategic goals.
• Oversee the implementation of programs and services, ensuring they meet the needs of the community.
• Foster a healthy, inclusive, and culturally safe workplace for managers, employees, and family members.

Financial & Operational Oversight

• Develop and manage the organization’s budget, ensuring financial sustainability and accountability.
• Secure funding through grant writing, fundraising, and partnerships.
• Oversee compliance with all financial, legal, and regulatory requirements.

Community Engagement & Advocacy

• Build and maintain strong relationships with Indigenous communities, government agencies, funders, and local partners.
• Represent ACEH at community events, public engagements, and sector-related meetings.

Board & Governance

• Support the Board of Directors by providing regular reports, strategic recommendations, and policy guidance.
• Ensure that all programs and services align with the organization’s bylaws and governance
• policies.

Qualifications & Education:

• A Bachelor’s degree in a related field is required, with a Master’s degree preferred.
• A minimum of 5 years in a leadership or senior management role, preferably in the non- profit or community sector.
• Strong financial literacy and experience in budgeting and fundraising.
• Demonstrated success in program development, policy implementation, and human resource management.
• Proven track record of working with boards, governance, and community advocacy.
• Deep understanding of Indigenous cultures, traditions, and the challenges faced by urban Indigenous communities.
• Preference will be given to individuals who self-identify as Indigenous (First Nations, Inuit, and/or Métis).
• Proficient in Microsoft Office (Word, Excel, PowerPoint), Adobe Acrobat, Canva, as well as Social Media platforms.
• Experience or personal insights into working cooperatively and non-judgmentally with people with disabilities, lived experience, addictions, etc.
• Experience working with Indigenous peoples and an awareness of the impacts of colonization.
• Preference given to those with experience working at non-profits.
• Preference given to those with previous experience working with Indigenous communities and/or in maternal and child health is highly preferred.
• Requires a valid driver’s license and a working vehicle

Skills & Abilities:

• Ability to work professionally, effectively, and non-judgmentally with a broad range of personalities, needs, cultures and abilities.
• Ability to remain calm and professional in high stress situations.
• Ability to provide hospitality and kindness in serving others.
• Ability to work under pressure and exercise good judgment in a variety of situations.
• Ability to work independently, flexible, and adaptable to various competing demands.
• Demonstrate proactive approaches to problem-solving with strong decision-making capability.
• Ability to handle change, exercising flexibility with plans evolving and changing direction.
• Ability to demonstrate strong written and verbal communication skills.
• Demonstrated ability and success in proposal writing and program development.
• Skilled in developing PowerPoints, Posters, and Reports.
• Ability to demonstrate organizational and administrative skills.
• Ability to handle confidential information with discretion.
• Ability to effectively manage time to complete and prioritize a variety of tasks within a given timeline, with adherence to important deadlines.
• Ability to work independently, take initiative when necessary, and work collaboratively as part of a team.

JOB DETAILS: 

Position Type: Casual.

Location: This position may be scheduled across multiple ACEH housing sites located in Victoria, BC.

Wage: $28.84 per hour (with a $2.06 night premium if scheduled between 11 pm and 7 am, bringing the wage up to $30.9 per hour). Casual employees receive an additional 10.64% in lieu of vacation and statutory holidays.

For all hours worked at unionized sites, union dues will be deducted in accordance with the Collective Agreement.

About the Role: 

• Provide one-on-one support, including regular wellness checks for the Family Members 

• Provide group support, advocacy, mentorship, and navigating resources for the Family Members 

• Support and encourage the Family Members to participate in cultural programming, assist Family Members in identifying and overcoming barriers to their participation, and connect them with the ACEH Outreach team as needed 

• Respond to emergencies, communicate with the House Manager and First Responders, and ensure the required follow-up paperwork is accurate and complete 

• Provide de-escalation and conflict resolution between Family Members when required 

• Provide access in and out of the building for FM's entry and exit of building. 

• Maintain cleanliness and sanitation of surfaces and shared spaces following guidelines and protocols in response to COVID-19 

• Ongoing janitorial duties 

• Assistance for food services and kitchen duties when needed 

• Participate in day-to-day home needs and activities 

• Actively establish relationships and trust with Family Members 

• Spend quality time and engage in day-to-day activities with Family Members 

• Always offer support to Family Members 

Availability Requirements

• Availability required for four (4) 12-hour shifts per month:
• Two (2) day shifts (7:00 AM – 7:00 PM)
• Two (2) night shifts (7:00 PM – 7:00 AM)
• Working a minimum of two (2) 12-hour shifts per month, provided work is available, in order to maintain casual employment status.

Qualifications and Education Requirements: 

• 1-year related experience working with vulnerable peoples and or providing care. Preference given to those who have worked with Indigenous peoples and have training/ education in relevant Indigenous post-secondary 

• Valid First Aid Certification 

• Consent to the Ministry of Justice Criminal Record Check for Working with Vulnerable Adults 

• Preferred Naloxone Overdose Training and Certification 

• Preferred Non-Violent Crisis Intervention Certification 

• Preferred Food Safe Certification 

• Experience or personal insights working cooperatively with people with disabilities, lived experience, and addictions are considered an asset. 

• Experience working with non-profit organizations, family support, social services, and Indigenous support services and programs is considered an asset. 

Preferred Skills 

• Progressive understanding of persistent mental illness, addictions, and other challenges and how these impact peoples overall health, wellbeing, and quality of life 

• Ability to work in a holistic, professional, and non-judgmental manner as you are working with a broad range of personalities, needs, cultures, lived experiences and abilities 

• Ability to effectively respond and adjust to unexpected events, assess high risk situations, problem-solve, provide crisis intervention, and manage conflict in a culturally supportive manner 

• Ability to work independently and effectively respond to and manage competing demands while adhering to deadlines 

• Effective written, electronic, and verbal communication skills to facilitate interprofessional collaborative practice, healthy and culturally safe environments, and a respectful workplace for community members, staff, guests, and volunteers 

• Use a harm reduction approach in addressing situations 

Are you someone who shares our commitment to lovingly supporting pregnant and newly parenting Indigenous women as a pathway to healing and to prevent homelessness? The Aboriginal Coalition to End Homelessness Society (ACEH) is in search of Perinatal Wellness Workers for its *NEW* 15-unit Culturally Supportive House named XEXE PAHLATSIS LELUM, offering 24/7 care to support prenatal and postnatal Indigenous women who are experiencing housing precarity and/or substance use. Perinatal Wellness Workers will work alongside the House Manager, Elder, Cook, Aunty, and Programs Coordinator to provide culturally supportive care in the areas of housing, food security, hygiene, substance use, recovery, mental health, wellness, employment, and more. They will assist in organizing on-site meals and programming to build a sense of community and more broadly provide wellness-related supports.

Our Vision: Our way is to care for all our people, from the youngest to the oldest. We are all one. Some of our people living away from home are suffering, isolated and homeless. We stand together to end homelessness.

JOB DETAILS

Position Type: Casual

Wage: $28.84 per hour (with a $2.06 night premium if scheduled between 11 pm and 7 am, bringing the wage up to $30.9 per hour). Casual employees receive an additional 10.64% in lieu of vacation and statutory holidays.

Location: XEXE PAHLATSIS LELUM on Fort Street, Victoria BC; and other ACEH sites as required.

Application Submission: You are required to submit a resume and cover letter that highlights Indigenous community/organization involvements, education, certification, demonstrated contract experience, and how your knowledge, skills, and abilities will support and contribute to the ACEH and our community through a cultural lens.

Applications missing this will automatically be screened out of the selection process.

This position is part of a Special Program under section 42 of the B.C. Human Rights Code. The Aboriginal Coalition to End Homelessness is committed to advancing equity through the exclusive hiring of self-identified women, with priority given to self-identified Indigenous women for the position of Perinatal Wellness Worker. 

DELIVERABLES 

• Build caring relationships with Family Members (program participants, residents).

• Support Family Members with move-ins and getting settled in their home. 

• Support Family Members when returning home from birthing, ensuring basic needs are met.

• Serve food during meal times and complete clean up.

• Provide child-minding in accordance with ACEH policy and procedures.

• Familiarize Family Members with various ACEH programming and guidelines for living communally.

• Maintain the safety and security of the building.

• Provide information to Family Members regarding income assistance, legal services, health issues, support for addictions, housing, parenting support, and other resources as needed.

• Act as helpers for the Elder and Cultural Facilitators during workshops and activities.

• Facilitate family and friend visits during established visiting hours.

• General upkeep of common areas including the Community Room, Elders Lounge, Family Visitations Lounge, office, hallways, bathrooms, storage, laundry room, patio, and more.

• Support Family Member attendance at on-site appointments with Nurse Practitioners, Physicians, Public Health Nurses, and counsellors; accompanying where requested.

• Support celebrations for milestones including births and birthdays. 

• Complete regular Wellness Checks to ensure safety of all Family Members.

• Connect Family Members to other community resources align with identified priorities to enhance care.

• When required, respond to overdose including Naloxone administration. 

• When required, respond to emergencies, liaising with the House Manager and First responders.

• When required, provide conflict resolution between Family Members using de escalation and crisis intervention best practices.

• When required, support the cook in prep and serving meals and refreshments.

• Uphold provincial child protection regulations including the Child, Family and Community Service Act (CFCSA) in collaboration with the House Manager.

• Periodically accompany Family Members to land-based healing day events at the direction of the House Manager.

• Help Family Members work toward their personal goals outlined in their Care Plans.

• Support the Family Members with essential wellness tasks including laundry, de-cluttering, and room cleaning.

• Participate in ongoing training and professional development opportunities.

• Log daily case management notes and incident reports in the ACEH’s Case Management Administration Systems (CAMS).

• Meet the physical demands of the position including deep cleaning, moving inventory, organizing, lifting heavy objects, etc.

• Perform other duties as required by the House Manager.

Qualifications: 

• Practical experience and personal insight working with Indigenous mothers and newborns.

• Combination of training and/or education in related field (i.e., Early Childhood Education).

• Demonstrated experience working non-judgementally with people with disabilities, lived experience, and who use substances.

• Required valid First Aid Certification.

• Required current Ministry of Justice Criminal Record Check for Working with Vulnerable Adults and Children.    

• Preferred Naloxone Overdose Training and Certification. 

• Preferred Non-Violent Crisis Intervention Certification. 

• Preferred Food Safe Certification.

• Preferred Knowledge of cultural practices and traditions related to birthing and child rearing.  

• Preferred Experience working with non-profit organizations, family support, social services, and Indigenous support services and programs.

Skills & Aptitudes

• Non-judgmental, respectful, compassionate, patient, and loving.

• Progressive understanding of persistent mental illness, addictions, and other challenges and how these impact people’s overall health, well-being, and quality of life 

• Proven ability to be highly self-motivated, demonstrated initiative and recommend changes when required to improve operations. 

• Ability to work in a holistic, professional, and non-judgmental manner as you are working with a broad range of personalities, needs, cultures, lived experiences and abilities 

• Ability to effectively respond and adjust to unexpected events, assess high risk situations, problem-solve, provide crisis intervention, and manage conflict in a culturally supportive manner 

• Ability to work independently and effectively respond to and manage competing demands while adhering to deadlines within a fast-paced environment 

• Effective written, electronic, and verbal communication skills to facilitate interprofessional collaborative practice, healthy and culturally safe environments, and a respectful workplace for community members, staff, guests and volunteers 

• Sound understanding of the intergenerational trauma that occurs as a result of government institutions as well as the history of Indigenous peoples in Canada. 

 
Working Conditions 

• Ability to use stairs 

• Ability to lift 30 pounds